Engagement Manager (PEM)
Improve relationships with your partners
IBM Partner Engagement Manager (PEM) is a centralized B2B System of Engagement in the cloud that helps manage partner and supplier relationships including activity, costs and performance to improve onboarding and partner engagements. IBM Partner Engagement Manager improve operational performance and velocity, while reducing risk .
IBM Partner Engagement Manager provides an innovative centralized B2B System of Engagement that enables sponsor organizations to interact and collaborate faster and easier with their B2B communities. It allows organizations to connect efficiently with community members for visibility into activities and performance and then fluidly maintain those connections over time. As a collaborative engagement hub, it supports a self-service model to deal with the scale of the relationships for accelerated onboarding and effective campaigns. Ultimately, PEM enables a new dynamic, collaborative relationship with your partners, customers and suppliers that fosters innovation, improves efficiency, and accelerates time to revenue.
Some features of IBM Partner Engagement Manager :
Provides role-based permissions and access.
Provide a framework of activities that allows a company to use REST APIs to store partner information on Sponsor's back-end systems, as well as view the status of its activity.
IBM Partner Engagement Manager communicates with a variety of back-end systems and is integrated with the IBM File Gateway product to form a solution.
With this solution, you can work with IBM Partner Engagement Manager and the products of IBM File Gateway to configure and use activities such as joining self-service partners. During the self-service incorporation, REST APIs are used to configure the membership information for the partners in your product installation IBM File Gateway. Partners can also perform self-maintenance through this integration after joining to update their information when they need it.